Terms of service

Welcome to Ushvi. By accessing or using our website at ushvi.pk, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

  • These terms apply to all visitors, customers, and users of ushvi.pk.
  • By placing an order, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.
  • We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of the revised terms.

2. Products

  • We make every effort to display our products as accurately as possible. However, colours and appearances may vary slightly due to screen settings.
  • We reserve the right to limit the sale of products to any person, region, or jurisdiction.
  • All product prices are listed in Pakistani Rupees (PKR) and are inclusive of all charges — no hidden fees.

3. Orders & Payment

  • By placing an order, you make an offer to purchase the selected product(s) at the listed price.
  • We accept payment via available methods at checkout, including Cash on Delivery (COD).
  • We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors.

4. Shipping

  • All orders are shipped across Pakistan with free shipping — the price shown is the final price.
  • Delivery timeframes are estimates and may vary. Please refer to our Shipping Policy for full details.

5. Returns & Refunds

  • Our return and refund process is governed by our Return & Refund Policy, which forms part of these terms.
  • We require photo and video evidence (including an unboxing video) for all damage or defect claims.

6. Intellectual Property

  • All content on ushvi.pk — including logos, images, text, and product designs — is the property of Ushvi and may not be copied, reproduced, or used without prior written permission.

7. Limitation of Liability

  • Ushvi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our total liability shall not exceed the amount paid for the specific order in question.

8. Privacy

  • Your use of our website is also governed by our Privacy Policy, which is incorporated into these terms by reference.

9. Governing Law

  • These terms are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts of Pakistan.

10. Contact Us For any questions regarding these terms, please contact us:

  • 📧 Email: support@ushvi.pk
  • 🌐 Website: ushvi.pk
  • Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM PKT